Options for Paying Your Utility Bill

Payment must be received in City Hall on or before the due date to avoid late fees. Postmark dates are not used. Utility bills incur a late fee if not paid on the due date. A late fee on the outstanding bill amount is assessed the day after the due date of the 20th or the next business day after the 20th if the date falls on the weekend. Click here for late fee rates. A second penalty is assessed 10 days after the mailing of the second notice. Click here for the flat fee rate.

The City accepts Cash, Checks, DISCOVER, MASTERCARD, VISA OR AUTO payment plans can be arranged:

ACH Program 
The City will withdraw from either your checking or savings account. The amount of your utility bill will automatically be withdrawn on the due date.  A printed bill is still sent to your address but the bill will indicate that your payment is auto pay. Download a form or call City Hall at 651-480-2350 to request the form and send it along with a voided check for a checking account, or a savings deposit for a savings account to City Hall-Finance Department. You will know you are signed up for ACH-Pay Plan when your statement arrives and says: “DO NOT PAY-BANK PAY.” To cancel this payment plan, customers must cancel by notifying the city in writing.

CC-Pay Program 
Sign up to have your payment charged automatically to your credit card account on the due date. Download the form or call City Hall at 651-480-2350 to request the form and send it back to the City of Hastings Finance Department. You will know you are signed up for the CC-Pay Plan when your statement arrives and says: “DO NOT PAY-CREDIT CARD PAY”. To cancel this payment plan, customers must cancel by notifying the city in writing. 

Online Payment
To pay by DISCOVER, MASTERCARD OR VISA, click here: Pay Utility Bill. Then click on "View and Pay Utility Accounts online".

First time users will be required to register, and you will need your account number and previous payment amount for authentication purposes. DISCOVER, VISA and MASTERCARD are accepted.

There is $1.00 usage charge for this web service. This is a third party imposed fee, not a City of Hastings charge.

By mail
Please mail seven days in advance of the due date to insure on-time arrival of payment.

Send payment to:

City of Hastings
101 4th Street E
Hastings, MN 55033-1955

In person
Bring your payment to City Hall and pay at the front desk. There is also a drop box in the City Hall driveway. Payments made in the drop box must be received by 4:30 p.m. on the due date (20th of the month) to prevent a late fee.  Payments dropped after 4:30 on the due date (20th of the month) will be posted on the next business day and will be considered late.

* If you are paying on the due date, we recommend bringing the payment inside to the cashier in order to have the payment posted that day. 
 
If you have questions about the amount you owe, call Utility Billing (651-480-2350) for clarification.

Click here for a list of forms for the programs listed above
Click here for a list of FAQ’s